TRACE

TRACE INTUITIVE – The ultimate real-time customer engagement platform.

Trace allows you to identify in real-time key customer activities, immediately notify relevant people and then initiate measurable actions by your staff, all from the same easy-to-use platform.Powered by Trace, the Host App can help you identify in real-time uncarded high-turnover players on your gaming floor, notify your staff – and then measure if they approach these players, provide them free offers and sign them as a members on-the-spot.

To easily identify all your customer’s activities, Trace comprises four modules:

Host App identifies real-time activities on your gaming floor.

Patron App identifies real-time activities on customer’s smartphone app.

Points Terminal (TCT) identifies real-time activities at Bingo and local businesses.

Redemption Terminal (Kiosk) identifies real-time self-service activities.

Trace Logo

 

HOW CAN TRACE HELP YOUR CLUB?

Portable sign-up of new members and renew membership at any location.

Portable sign-up of new members and renew membership at any location.

Proven results – fast ROI – triple your investment in as little as three months.

Fast, easy implementation – get your venue up and running in just a few weeks.

Integrates with Metropolis and Astute – brings all your systems together in one place.

Trace Customer Platform

CAMPAIGN MATE

You can play the game or you can change it

Campaign Mate logo

Campaign Mate is a flagship product built exclusively for the gaming industry.It allows gaming venues the ability – in real-time – to design, develop, implement, analyse and improve their marketing campaigns to their customers. This means you will hit the right customer, with the right message, via the right channel, at the right time! These days, no one wants to wait for anything including your customers. A truly unique platform, Campaign Mate saves you both time and money by integrating seamlessly with your existing Odyssey Gaming and membership systems. Campaign Mate includes an inbuilt campaign library, with pre-developed marketing communications templates that make it really simple and easy for venues to use.

REAL-TIME ENGAGEMENT

Engage your customers based on their activities right NOW

TARGETED DISTRIBUTION

Automatically create your targeted distribution list on the go.

BI-DIRECTIONAL INTEGRATION

CampaignMate is designed to work seamlessly with your existing in-venue technologies

RELEVANT COMMUNICATION

Achieve high participation rates by making the offer relevant to your recipient

PROVEN – FAST ROI

CampaignMate quickly identifies your invisible VIP segment and ensures they return

INBUILT CAMPAIGN LIBRARIES

CampaignMate puts you in charge by giving you libraries with multiple predeveloped campaign templates to use

 

Campaign Mate