Our Team

Customer service is the most important part of our business and our Team pride themselves on listening to the needs of each individual Client.





General Manager

Mark is leading Odyssey Gaming into a new phase of growth through his innovative and entrepreneurial management approach. Mark has over 20 years’ experience as a senior executive and consultant in the Gaming and Hospitality industries. During this time, he was the founding Director of Industry Data Online (IDOL), the leading provider of benchmarking in the Australian club industry, DIY Car Hire, an online car hire business that successfully adopts the ‘Do-It-Yourself and Save’ philosophy and CMP Marketing Services, a boutique consultancy specializing in the provision of market research, strategic marketing and planning. Mark holds a Bachelor of Science (UQ) and an MBA (QUT).



Strategic Business Development Manager

Dale has been with Odyssey Gaming for 24 Years, having worked as a Gaming Technician for 13 years in the Gold Coast Region before moving into Sales and then into a Business Development Executive role. Dale is a vital member of the team and commits himself entirely to the success of his clients.


Regional Client Executive

Troy joined the Odyssey team as the Client Executive for North Queensland in 2017 after over 30 years in the hospitality industry. For the past 18 years Troy has been a Club Manager throughout Queensland from the Gold Coast, Tully in North Queensland and Airlie Beach. His vast hospitality experience and long gaming industry association sees him bring a wealth of gaming knowledge to the Odyssey team


Regional Client Executive

Ben joined Odyssey as a Client Executive for Central Queensland in 2016. Based in Yeppoon, he has a background of over 20 years in client based sales and service industries – most recently in management and business development roles to sectors such as mining, construction and oil and gas infrastructure. Ben brings with him a reputation for building strong and valuable relationships and is well respected for his customer focused approach to business.




Client Development Executive

Brett joined Odyssey in November 2016 as Client Executive, based in North Qld and more recently moved with his family to manage the Brisbane region. Brett has extensive gaming experience across 2 jurisdictions, working with IGT and Aruze covering most of Qld & Northern NSW. Prior to his 11 years in the gaming and hospitality industries, Brett worked in the FMCG market, covering several roles and regions throughout Australia, working with Bluechip companies Masterfoods, Nestle and Coca Cola Amatil over a 14 year period. Brett has a strong interest in all sports as a participant and spectator, enjoys keeping fit and spending time with his family and friends.



Client Development Executive

Emily joined Odyssey in 2001 in the Support Helpdesk and became a Training Consultant in 2012. She has since joined the client executive team in Queensland servicing the Sunshine Coast region. Emily has over 14 years’ experience in the gaming industry and brings with her a wealth of knowledge to each venue.


Marketing & Business Development Executive

Kim joined the Odyssey Team in February 2019 as a Marketing Consultant. In August 2019, we welcomed her into a full-time roll to looking after Marketing and Business Development. Kim has extensive gaming experience, having worked as the Gaming Operations Manager for the ALH Group for 10 years and a further 20 years in Hotels and Clubs across various Operational rolls. Kim worked on Australia's largest gaming system replacement project encapsulating several jurisdictions including: South Australia, New South Wales, Victoria, Northern Territory and Queensland. Kim has a long-standing history of working with venues developing gaming promotions, loyalty, and operational strategies.

© Odyssey Gaming Services. A Federal Group company. All rights reserved.

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